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About Us

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Contact Info

Adult Services

Specialist Support Designed Around the Individual

At Care NW, we believe that every individual deserves the opportunity to live a safe, stable, meaningful, and independent life regardless of their circumstances or support needs.

Our Adult Residential and Supported Living Services provide high-quality, person-centred support for adults with a wide range of complex and high-dependency needs. We are committed to delivering structured, compassionate, and outcome-focused care that promotes independence, wellbeing, dignity, and long-term stability.

We support individuals with:

Personalised and Flexible Support

At Care NW, we understand that no two individuals are the same. Our services are built around personalised care pathways tailored to each individual’s unique needs, risks, strengths, goals, and aspirations.

We provide a range of support models, including:

Our flexible approach allows support levels to increase or reduce in response to changing needs, ensuring that individuals continue to receive the right level of care and support at every stage of their journey.

Promoting Independence and Positive Outcomes

Our services are focused on helping individuals build confidence, develop life skills, and achieve greater independence wherever possible.

Support may include:

We understand that progress takes time. Our experienced teams provide compassionate, structured, and consistent support designed to promote stability, reduce risks, and help individuals achieve meaningful long-term outcomes.

Safe, Caring, and Structured Environments

The safety and wellbeing of the individuals we support is central to everything we do. Our services operate with strong safeguarding arrangements, robust risk management systems, and clear governance processes designed to ensure safe, effective, and responsive care.

Each individual receives tailored care and support planning, regular reviews, and support delivered by trained and experienced staff. Staffing levels are based on individual needs and may include one-to-one or enhanced support where required.

Our teams are experienced in supporting individuals with complex needs and behaviours that may challenge, using person-centred and proactive approaches including Positive Behaviour Support where appropriate.

Partnership Working

We believe that effective support is built on strong partnership working. We work closely with families, social workers, local authorities, commissioners, NHS services, mental health professionals, key workers, and wider multidisciplinary teams to ensure support is coordinated, responsive, and aligned with each individual’s wider care and support plan.

Our collaborative approach promotes clear communication, consistent care delivery, and shared outcome-focused objectives.

Experienced Leadership and Governance

Care NW benefits from a senior leadership team with significant experience across both CQC and Ofsted-regulated environments. Our team has extensive experience supporting individuals with complex mental health needs, learning disabilities, autism, behavioural needs, and high-dependency support requirements.

We are committed to maintaining high standards of governance, safeguarding, compliance, and quality assurance across all services. Our systems and operational model are aligned with the Care Quality Commission’s Single Assessment Framework and focused on delivering services that are safe, effective, caring, responsive, and well-led.

Our Commitment

Our commitment is simple — to provide high-quality residential and supported living services that place individuals at the centre of everything we do.

At Care NW, we do more than provide care and support — we help individuals build confidence, achieve stability, develop independence, and move forward towards more positive and fulfilling futures.